The Reporter covers Miller, Morgan and Camden County in Central Missouri's Lake of the Ozarks and is published once per week on Wednesdays.
Published September 26, 2018
Upgraded telephone system in the works for OB
OSAGE BEACH – The city is moving forward with an upgrade to their telephone
systems, since, as City Administrator Jeana Woods says, “Our phone system is at
its end of life.”
The proposal, which had its first reading approved last week, would be to
purchase the equipment from Mitel for $15,196.97.
“This is a Cooperative Bid Purchase using a contract that was originally
administered by NJPA on behalf of the State of Montana, the State of South
Carolina, the State of Nevada, the State of Washington and many other
governmental entities,” said Assistant City Administrator Mike Welty in his
report to the Board of Aldermen.
The breakdown of the cost is:
• Mitel:$ 3,305.00
• TCS: $11,891.97
TCS is the local vendor that Mitel uses for installation in Central Missouri,
according to Welty.
The price is for the purchase, installation, and setup of all the software and
hardware for the Voice Over Internet Protocal (VoIP) phone system.
The change does not affect the city’s 911 service as that is a separate phone
system but the 911 service company, West, will have to make some changes for the
new city system to integrate into the 911 system.
“West, the provider of our 911 telecommunications equipment, will make changes
to the 911 system to properly interface with the VoIP,” said Welty. “These
changes are required no matter which vendor is approved.”
The city’s current provider, AT&T, will also penalize the city for canceling
their contract early. That fee is anywhere between $5,000 - $8,000. Welty said
he currently has that down to $6,300 but is still negotiating with them.
West will charge $7,357.50 to integrate the two systems together.
Upgrading the system from AT&T would be much higher, according to the Assistant
City Administrator.
“I have included a quote from AT&T for a VoIP system,” Welty said. “After the
cancellation fee on the AT&T contract the City will save approximately $700 per
month in service fees and the installation and setup of a VoIP system by AT&T is
$5,000 more than Mitel.”
AT&T Cost of installation and setup: $20,492.25
AT&T Cost of monthly service fees: $ 2,726.10
The original estimate of the city’s monthly service fee with the new phone
system was $2,800.
The current year average monthly phone bill for the city is $1,989.36
Mitel estimated that after the system is installed, the monthly bill would be
$2,036.03.
This would also require the installation of new telephones, which would be
leased from Mitel and would be returned at the end of the contract if the city
did not renew.
“I also contacted Ringcentral, Vonage, and 8x8, all of which provided me with
basic proposals,” said Welty. “All three proposals were similar in price to
AT&T's and none have a significant presence in Central Missouri.”
There is a need for an upgraded phone system, said Woods. “This is evident in
the fact that we have issues on a regular basis and parts are not guaranteed to
be available currently.”
The second reading should take place at the first Board of Aldermen meeting in
October.
In other business at last week’s Board meeting:
• Approved the second reading of a bill to establish a Pro Tem Municipal Judge
to serve in the event the duly appointed municipal judge is unavailable or
temporarily unable to serve.
• Approved the second reading for a state block grant agreement, with the
Missouri Highways and transportation Commission.
• Approved the second reading of a contract with HDR Engineering for a new west
side water well.
• Passed the first reading of a request to support the veterans parade with a
donation of $750.
• Approved sending $47,861 back to the Missouri Department of Transportation.
This will return to MoDOT Aviation money previously reserved to the Grande
Glaize Airport in Fiscal Year 2015. This action does not require the city to
write a check or move any money, it only releases that amount held for the city
by MoDOT.
• Approved a request by Public Works Director Nick Edelman to purchase grinder
pump rebuilding parts from Municipal Equipment for $53,205.56.
• Approved the purchase of a portable vehicle lift from Mohawk Lifts for
$31,082.11.
This will be utilized by the Public Works Department for the maintenance of
their vehicles and will be capable of lifting 36,000 pounds and will allow the
department to lift the vehicle from the front and back of the truck so that the
tires can be taken off.
It will also allow workers to better clean and maintain the vehicles (due mainly
to salt and corrosion) and hopefully extend their life.
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